Your right to privacy is very important. We recognise that when you choose to provide us with information about yourself, you trust us to act responsibly. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information.
When we use the term “personal information” we mean information that is about you or information that could be used to identify you.
We may need to collect personal information about you, including when you enquire about our products, participate in a promotion or competition or make an order or purchase from us. The personal information that we collect may include your name, phone number, email address, postal or delivery address, or information about your credit history.
Generally, we will collect personal information directly from you, however in some circumstances we may collect information about you from another party, for example from a credit reporting agency to obtain information about your credit history.
We may also collect information that is sent to us by your computer, mobile device or other access device. The information that is sent to us may include your computer IP address, referral URL, geo-location and data about the web-pages that you access.
(a) to provide you with our products;
(b) to communicate with you (for example to provide customer support, or correspond with you about orders and deliveries);
(c) to facilitate your use of the Site;
(d) to perform credit checks or collect debts that you owe to us;
(e) to facilitate your participation in any promotion or competition that you have entered;
(f) to help us understand your needs, improve our products and conduct market and business analysis; and
(g) to comply with any legal obligations.
Tegel may send you information about Tegel or its affiliated companies' products and promotions that we think may be of interest to you. If you would prefer not to receive such information, please let us know by emailing email@example.com.
(b) our service providers that we have engaged to provide a service to us in relation to the Site or any product or service that we have agreed to provide you. For example, we may share personal information with a service provider we have engaged to provide us with customer support services, marketing services, technology services or debt collection services;
(c) credit reporting agencies;
(d) courts, tribunals, and regulatory authorities; and/or
(e) any other person or organisation that you have authorised us to disclose your information to.
You agree that any information you give to Tegel will be accurate, correct and up to date, and that when acting on behalf of a business or another person, you are authorised to give such information to us.
You must inform us if any of your personal information changes, to ensure that the details we hold about you are up to date and correct.
You are entitled to access the personal information we hold about you, and to request that we amend it if it is incorrect.
We do not make any warranties in relation to the security of any information you disclose or transmit to us and we are not responsible for the theft, destruction, or inadvertent disclosure of your personal information where our security measures have been breached.